Organizational Assessment Services

The City of Santa Cruz, California, is seeking a vendor to conduct a comprehensive organizational assessment of its parks and recreation department. This department provides a wide range of services to the community, including park maintenance, recreation programming, facility operations, special events, and other public-facing services. The agency is trying to solve operational and structural challenges by evaluating its organizational structure, staffing model, service delivery model, operational practices, and long-term sustainability. The scope of work requires the selected vendor to conduct a document review, stakeholder engagement, organizational and operational analysis, benchmarking, and a compensation study. The vendor will perform the work either onsite or offsite to develop actionable recommendations for the department. The agency will evaluate proposals based on the vendor's ability to analyze these organizational and operational components. Eligible bidders must be onshore organizations based in the United States. The agency is currently looking for proposals and has not disclosed a specific budget. Bidders must submit any questions regarding this opportunity no later than June 30, 2026, and may submit their final responses digitally via email or online.