Travel Management Services

The Charleston, South Carolina government authority requires comprehensive travel management services to support its diverse personnel, including residents, fellows, traveling clinicians, research teams, and administrative staff. The agency needs to solve the logistical challenges of managing complex travel profiles and schedules, particularly last-minute changes due to clinical demands. To address these needs, the agency is seeking an online booking tool, agent-assisted booking channels, and 24/7/365 multilingual traveler support. The scope of work covers providing access to comprehensive travel inventory through global distribution systems, direct airline connectivity, and other lawful fare sources. The requested online booking tool must support custom branding, configurable approval workflows, policy enforcement, and customizable messaging like pre-trip advisories. Additionally, the selected provider must manage traveler profiles with secure, automated updates and support specialized travel categories such as physician recruitment, clinical outreach, continuing medical education, residency interviews, and research-grant-funded travel. Eligible bidders must be onshore United States organizations. The agency allows the performance of the work to occur offsite. Bidders must submit their proposals digitally via email or through the online portal, and the agency is currently looking for proposals to determine the budget. The agency is issuing a contract period of one year. Bidders must submit all questions regarding this opportunity no later than July 2, 2026.