Commercial Airline and Charter Air Strategic Partner Services

The university is seeking a strategic partner to provide commercial airline and charter air services for domestic and international business travel. The institution needs to secure competitive airfare pricing, flexible fare rules for changes and cancellations, and broad network coverage from key university travel hubs and regional airports. The agency is particularly interested in convenient routes to other Big 10 university locations. The scope of work requires the partner to deliver a user-friendly booking experience compatible with the university's travel management systems and agencies. The selected provider must offer dedicated account management, 24/7 customer service support for disruptions and rebooking, and group travel coordination for academic programs, student groups, and university-sponsored events. Additionally, the partner must provide traveler benefits such as seat upgrades, priority boarding, baggage allowances, and loyalty program incentives. The university is asking for a sponsorship package associated with Strategic Airline Partner status, which must include financial or in-kind contributions. The partner will also collaborate on co-branded marketing campaigns and receive branding and visibility through university-approved events, digital platforms, and campus initiatives. Eligibility is restricted to onshore United States organizations. The performance of the work will take place offsite, and the university is looking for proposals regarding the budget. Bidders must submit all questions no later than July 9, 2026, and the final responses can be submitted digitally via email or online.