Hotel Strategic Partner Services

Indiana University is seeking a strategic hotel partner to provide competitive, negotiated room rates for individual and group university travel across various property types and price points. The university requires a portfolio of properties in key domestic and international destinations that align with its travel patterns, offering last-room availability or comparable access in high-demand markets where feasible. The selected partner must ensure a seamless booking experience compatible with the university’s travel management systems and agencies, while offering flexible cancellation and modification policies. The scope of work includes providing a dedicated account management team to support program implementation, issue resolution, and ongoing optimization, which encompasses hotel sourcing, room block RFP distribution, and contract negotiations for university groups. The partner must support group travel and event lodging needs by coordinating meeting spaces, delivering on-site services for conferences, and offering pooled or enterprise-level points accrual. Additionally, the partner will collaborate with the university to increase adoption of preferred hotel properties and provide traveler benefits such as loyalty program enhancements, room upgrades, early check-in, late check-out, and other value-added amenities. The university requires all properties to meet established standards for safety, cleanliness, accessibility, and quality. The partner must also provide dedicated coordination for large-scale university events, including athletic travel, academic conferences, and recruitment activities. Performance of the work will occur offsite, and eligible bidders must be onshore United States organizations. The university is looking for proposals and has not disclosed a specific budget. Bidders may submit their responses digitally via email or online. The agency requires all questions regarding this opportunity to be submitted no later than July 9, 2026.