Workforce Staffing Model Assessments Services

The Utah Transit Authority in Salt Lake, Utah is seeking professional consulting services to develop, validate, and implement comprehensive workforce staffing models for its multimodal transit operations. The agency needs to standardize workforce staffing models for operations and fleet maintenance functions to ensure that staffing strategies support safety, regulatory compliance, service reliability, and operational efficiency. To solve these challenges, the agency requires a comprehensive review of current transit operations and fleet maintenance functions. The scope of work covers establishing standard staffing and labor hour assumptions by mode, service design, fleet type, and maintenance category. The selected partner must analyze productivity factors across operations and maintenance, including platform time, tool time, indirect labor, training, meetings, and travel or recovery time. Additionally, the project requires the development of transparent, formula-based staffing models, benchmarking and industry comparisons, financial impact analyses, implementation strategies, and executive reporting with knowledge transfer. Eligibility is restricted to onshore organizations based in the United States. The agency requires the performance of all work to take place onsite in Salt Lake, Utah. Bidders must submit their proposals digitally via email or through an online portal, and the agency is currently looking for proposals to establish the budget. Questions regarding this procurement must be submitted no later than July 7, 2026.