Staff Training and Sensory Service

The Austin Public Library is seeking a vendor to provide comprehensive staff training and sensory services to establish the library as a certified sensory-inclusive destination. The agency needs to solve the challenge of effectively supporting patrons with sensory sensitivities through specialized tools, staff education, and community outreach. The selected vendor will deliver organizational certification, continuous staff training in multiple formats, and year-round customer support. The scope of work covers the provision of sensory bags, lap pads, informational displays for public users, and signage indicating the availability of sensory resources. The agency also requires digital and print promotional materials, app integration, and strategic guidance on marketing and community outreach best practices. The contract period will span one year, and the performance of all work will take place offsite. Eligibility is strictly limited to onshore organizations based in the United States. The agency is currently looking for proposals to determine the budget and has not disclosed a specific funding limit. Key dates and specific evaluation criteria are not detailed in the initial solicitation, but selection will depend on the vendor's ability to provide the complete suite of training, certification, and sensory tools.