Administrative Investigative Services

The San Mateo County Transit District in San Mateo, California is seeking a qualified vendor to provide comprehensive administrative investigative services. The agency requires these services to support its internal affairs and employee relations functions by conducting thorough, objective investigations into workplace matters. The selected investigator will interview witnesses, subject employees, and complainants to gather necessary facts. The scope of work covers reviewing diverse documentary evidence, including emails, text messages, reports, video and audio recordings, body-worn camera footage, and surveillance footage. The agency requires the vendor to generate detailed investigative reports containing introductions, written interview summaries, transcripts, findings, and notices of intent to discipline. Additionally, the investigator must draft required notifications pursuant to the Peace Officer Bill of Rights, letters of intent and discipline, and document counseling memos. The project also requires the vendor to perform timekeeping and invoice breakdowns for internal affairs case cost tracking, conduct audits, perform evaluations, and provide general consultation. The investigator must deliver routine progress updates to the designated office representative throughout the assigned cases. Performance of all investigative work must take place onsite at the agency's facilities in San Mateo, California. Eligibility is strictly limited to onshore organizations based in the United States. The agency is requesting detailed budget proposals from bidders to evaluate the cost of these services, as no set budget is pre-determined. Bidders must submit all clarifying questions regarding this opportunity no later than July 15, 2026. The agency will accept final proposal submissions digitally via email or through their online portal.