RFI for Paper to Digital Document Scanning, Indexing, Digitization, Imaging and Archival Services

The agency is seeking proposals for paper to digital document scanning, indexing, digitization, imaging, and archival services. This initiative aims to transition approximately 50 million paper records from physical storage to electronic formats, addressing the need to reduce storage costs, improve accessibility, and minimize risks of document loss or damage. The agency requires comprehensive document imaging services and related support functions to meet long-term records retention requirements. The scope of work includes document imaging and preparation services, such as removing staples, paper clips, and bindings, and handling damaged documents. Capabilities for processing records with varying conditions and characteristics, along with high-volume document conversion using single-sided and double-sided (duplex) imaging methodologies, are essential. The agency also requires information on indexing capabilities and processes that support efficient retrieval and management of electronic records, including indexing methodologies, metadata creation, search and retrieval functionality, and Optical Character Recognition (OCR) capabilities. The agency is requesting information on secure electronic storage options, including vendor-hosted services and options for storing electronic records within managed environments. Bidders must be an onshore organization based in the USA. Performance of the work can occur offsite or onsite. The agency is looking for proposals and has not specified a budget. Responses can be submitted digitally via email or online.