Document Storage, Retrieval, Destruction and Digitization Services

The agency is seeking a vendor to provide comprehensive document management services. These services include secure off-site physical document storage, retrieval and delivery, and document destruction. The agency also requires optional digitization services, which encompass scan-on-demand, bulk scanning projects, indexing with defined metadata standards, and secure electronic delivery of digitized records. The scope of work covers scheduled destruction based on retention schedules and on-demand destruction requests. A secure system for tracking stored records, reporting separately by City department or division, is also a requirement. The agency needs online or electronic access for authorized users to request retrievals, review inventory, and manage records. Secure off-site storage for physical records, including standard boxes, files, and specialty records, is part of the requirement. Bidders must be a USA Organization Only. Performance of the work will be offsite. A non-mandatory pre-bid meeting will occur on July 28, 2026. All questions must be submitted no later than July 31, 2026. Responses can be submitted digitally via email or online. The agency is looking for proposals.