External Quality Review Organization Service

The government authority in Jackson, MS, requires external quality review organization (EQRO) services. The contractor will manage all EQRO project activities, including communications, scheduling, reporting, and ensuring timely and accurate completion of EQR activities and deliverables. The scope includes identifying quality improvement opportunities and providing recommendations to enhance access, quality, timeliness, and outcomes of care. This analysis will integrate findings from other relevant surveys and audits. Services must include assurances of availability, adequate capacity, and corrective action plan validation and monitoring. The contractor will conduct quarterly provider data validation and quality-of-care surveys, manage quality assessment and performance improvement programs, and review survey data analysis and findings. Deliverables include an annual EQR technical report and a quality companion guide. Questions must be submitted by August 18, 2026. Eligibility is restricted to onshore (USA) organizations only.