Electric Bike Incentive Program Services

The government authority located in Brighton, CO seeks an onshore USA organization to provide electric bike incentive program services to support alternative transportation for county residents. The selected vendor must design, implement, and manage a two-tiered e-bike incentive program, recommend a voucher or rebate model based on past successes, fulfill marketing and consumer protection requirements, and establish a complaint management process. Additional responsibilities include managing web-based program resources, processing and distributing vouchers, and providing a customer service process that responds to all applicant and vendor emails and phone calls within 48 hours. The buyer requires offsite work performance for a one-year contract period and invites vendors to submit proposals outlining their budget. Bidders may submit responses digitally via email or online. The buyer sets the deadline for all questions as August 20, 2026.