Neurodiversity Accessibility Training and Transit Orientation Program Service

The government authority in California seeks a United States-based organization to provide neurodiversity accessibility training and a transit orientation program service. The buyer requires specialized expertise in public transportation accessibility and neurodiversity to enhance the customer experience for neurodivergent riders. The selected vendor must deliver disability awareness and sensitivity training tailored to operations and front-line customer service personnel. Additionally, the contractor must provide guidance, strategies, and practical communication techniques to assist supervisors and staff in recognizing needs, supporting positive interactions, and reducing service barriers for employees and customers with disabilities. The contractor will perform all work offsite. Interested vendors must submit proposals digitally through email or online. The buyer is currently soliciting proposals to establish the project budget and has not provided specific evaluation criteria or key dates in the source text.