Comprehensive Healthcare Administration and Strategic Healthcare Services
- Client
- Plano, Texas
- RFP Number
- HEALTH-10616
- Posted
- —
- Category
- Health and Related Services
- Budget
- Looking for Proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe buyer in Plano, TX requires a vendor to provide comprehensive healthcare administration and strategic healthcare services. The requested scope includes executive-level strategic leadership, long-term healthcare planning, cost management strategies, member experience support, and clinical excellence programs. To qualify, the vendor must be an onshore USA organization. The buyer demands dedicated local resources capable of attending onsite meetings, though performance of the work will take place offsite. The buyer evaluates candidates based on strategic leadership, innovation, transparency, financial accountability, clinical capabilities, and data-driven decision making. The buyer seeks proposals to establish the budget. Bidders must submit all questions no later than August 27, 2026. Bidders can submit responses digitally via email or online.
Key solicitation details
AI-extracted from RFP 2026-0545 Statement of Objectives - FINAL 8.4.26.pdf. Confirm against the original documents before bidding.
The City of Plano is soliciting proposals from qualified organizations to provide comprehensive healthcare administration and strategic healthcare partnership services for its self-funded employee health plan. The contract covers eligible employees, pre-65 retirees, and dependents through a two-step RFP process. Eligible respondents must be onshore USA organizations capable of serving as both administrator and strategic advisor.
- Issued by
- City of Plano
- All questions submitted no later than
- August 27, 2026
- Step 1 Responses Due
- October 2026
- Issue Step 2 (Short-listed offeror RFP)
- December 2026
- City Council Approval
- May 2027
- Contract Execution
- May 2027
- Implementation Begins
- June 2027
- Implementation / Communication
- Summer and Fall 2027
- Effective Date of New Contract
- January 1, 2028
- How to submit
- Electronic via online portal, email, or hard copy
- Submission details
- Preferred method is online through planotx.ionwave.net. Alternatively, submit one hardcopy and be prepared to submit a soft copy after unsealing.
- Contract term
- Three (3) years with seven (7) optional (or automatic) one-year renewals, for a maximum potential term of ten (10) years.
- Place of performance
- Plano, TX and Offsite
- Insurance and bonding
- Proof of meeting necessary insurance requirements must be submitted within ten (10) business days of request by the City.
How proposals are evaluated
| Step 1 - Section 2: Strategic Healthcare Philosophy & Innovation | 25 points |
| Step 1 - Section 3: Assessment of Current Program & Future Opportunity | 25 points |
| Step 1 - Section 4: Network, Direct Contracting & Pharmacy Strategy | 20 points |
| Step 1 - Section 5: Demonstrated Public Sector Success | 15 points |
| Step 1 - Section 6: Strategic Scenario Response | 15 points |
| Step 1 - Ability of proposer to meet all objectives and criteria | PASS/FAIL |
| Step 2 - Section 1: Cost Proposal | 30 points |
| Step 2 - Section 2: Service Team & Account Management | 15 points |
| Step 2 - Section 3: Member Experience, Navigation & Onsite Nurse Case Management | 20 points |
| Step 2 - Section 4: Behavioral Health Strategy | 10 points |
| Step 2 - Section 5: Data Analytics & Executive Decision Support | 15 points |
| Step 2 - Section 6: Implementation & Change Management | 10 points |
Scope of work
- Comprehensive healthcare administration and strategic healthcare partnership services
- Pharmacy Benefit Management (Rx solution)
- COBRA administration services
- Flexible Spending Account (FSA) administration services
- Onsite Nurse Case Management services
- Provider network administration and direct contracting support
- Executive-level strategic healthcare guidance and analytics
Minimum qualifications
- Onshore (USA Organization Only)
- Dedicated, local resources that can attend monthly onsite meetings in Plano
- Demonstrated experience supporting public-sector employers or complex self-funded healthcare programs
- Ability to provide medical, Rx (PBM), COBRA, and FSA solutions
- Local or available Nurse Case Manager for minimum average onsite presence of one day per week or four days per month
Documents to include with the bid
- Executive Overview
- Strategic Healthcare Philosophy & Innovation Response
- Assessment of Current Program & Future Opportunity Response
- Network, Direct Contracting & Pharmacy Strategy Response
- Three public-sector case studies with corresponding client references
- Strategic Scenario Response
- Cost Price Sheet (Step 2)
- Proposed Service Team Summary and Details (Step 2)
- Exceptions list with specific SOO section numbers and replacement language (if applicable)
- Proof of meeting insurance requirements (within 10 business days of request)
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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