Voluntary, Fully-Insured Vision Insurance Plan Service

The buyer needs a vendor to provide a voluntary, fully-insured employee and retiree pay-all vision insurance plan service nationwide and statewide for a government authority located in Tennessee. The requested scope requires the vendor to deliver claims processing, call center operations, employee outreach and communication, referrals, online services for members and employers, enrollment file processing, state insurance filings, and reporting. Additionally, the vendor must provide a dedicated toll-free line, advice and assistance to callers, a landing page, a member website, a plan microsite, and a mobile application. The buyer limits eligibility to USA organizations for onshore work, and the performance of the work will occur offsite. The buyer is looking for proposals regarding the budget. The buyer will hold a pre-bid meeting on August 21, 2026, and bidders must submit all questions no later than September 25, 2026.