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Automated Teller Machine Concession Services

Houston, TX.Texas, USADue Thursday, October 22, 2026
Client
Houston, TX.
RFP Number
BANKING-9230
Posted
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Category
Banking Services
Budget
Looking for proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

The government authority in Houston, Texas requires a vendor to provide secure, reliable, and state-of-the-art automated teller machine concession services. The buyer seeks uninterrupted ATM operations that deliver a five-star experience, charge reasonable and competitive transaction fees, and maximize concession sales and airport revenue, including during airport renovation and expansion programs. Only onshore USA organizations are eligible for this opportunity, and the selected vendor will perform the work offsite. The buyer is currently looking for proposals to establish the budget. Interested bidders must attend a pre-bid conference on August 31, 2026, and submit all questions no later than September 8, 2026. The provided text contains no further evaluation criteria.

Key solicitation details

AI-extracted from RFP-2026-0016-ATM Concession Services-Final.docx.pdf. Confirm against the original documents before bidding.

The City of Houston is seeking proposals from qualified firms to provide, operate, and manage Automated Teller Machine (ATM) Concession Services at designated City locations. The project includes locations at George Bush Intercontinental Airport, William P. Hobby Airport, Consolidated Rental Car Facility, and City Hall Annex. Eligibility is restricted to onshore USA organizations.

Issued by
City of Houston
RFP Issuance
August 14, 2026
Pre-Proposal Conference
August 31, 2026 @ 10:00 AM (CT)
Deadline for Questions
September 8, 2026@ 4:00 PM (CT)
Solicitation Due Date
October 22, 2026@ 04:00 PM (CT)
Notification of Intent to Award (estimated)
December 9, 2026
Council Agenda Date (estimated)
March 17, 2027
Contract Start Date (estimated)
March 24, 2027
How to submit
Electronic submission
Submission details
Attach Cost Proposal and Financial Stability documents in the appropriate section within the Submission Requirements section. Organize material into designated tab sections.
Contract term
Maximum revenue contract term of five (5) years
Place of performance
George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU), Consolidated Rental Car Facility (CRCF), and City Hall Annex in Houston, TX
Insurance and bonding
Performance Bond equal to 50% of the projected revenue to be paid to the City for the first 12-month period. Insurance Certificate required upon award recommendation.

How proposals are evaluated

Management & Operations Plan25 Points
Customer Service Plan25 Points
Background and Experience20 Points
Percentage Fee Proposal / Financial Compensation to the City30 Points
Local Preference Points3/5
Responsive
Responsible
Financial Stability

Scope of work

  • Provide, operate, and manage ATM concession services at eight locations at IAH
  • Provide, operate, and manage ATM concession services at four locations at HOU
  • Provide, operate, and manage ATM concession services at one location at CRCF
  • Provide, operate, and manage ATM concession services at one location at City Hall Annex
  • Provide core ATM services supporting English and Spanish transactions with complete data processing
  • Maintain 95 percent ATM system uptime or minimum 22.8 hours per 24-hour period
  • Provide optional Cash-To-Card Kiosk services and equipment
  • Provide monthly reporting of transaction volume, type, amount, and machine availability

Minimum qualifications

  • Minimum 3 years prior experience within the last 5 years in marketing, development, operating, and managing ATM concessions at airports/high traffic locations

Documents to include with the bid

  • Offer and Submittal, List of References, and List of Proposed Subcontractors (Exhibit I)
  • Declaration of Hire Houston First Designation (Exhibit II – Attachment D)
  • City of Houston Ownership Information Form (Exhibit III)
  • Anti-Collusion Statement (Exhibit IV)
  • Conflict of Interest Questionnaire (Exhibit V)
  • Equal Opportunity Clause (Exhibit VI)
  • Experience and Qualification Statement Form (Exhibit VII)
  • Labor and Relations Plan Form (Exhibit VIII)
  • Percentage Fee Proposal Form (Exhibit XII)
  • Audited financial statements or annual report

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

13 available filesDocuments checked

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