Cloud-Based Records and Case Management System

The buyer requires a vendor to provide a secure, cloud-based records and case management system to support the intake, investigation, management, and reporting of police misconduct complaints. The requested scope encompasses a fully operational software solution along with implementation, configuration, data migration, user training, maintenance, technical support, and ongoing software updates. Key features must include a web-based platform, role-based security, document and multimedia storage, automated workflows, document generation, data integration, and reporting capabilities. Eligibility restricts participation to USA organizations, and the vendor will perform all work offsite. Interested bidders must submit responses digitally via email or online, and the buyer is looking for proposals regarding the budget. Vendors must submit all questions no later than September 4, 2026.