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Comprehensive COBRA and CAL-COBRA Administration Services

CaliforniaCalifornia, USADue Monday, October 5, 2026
Client
California
RFP Number
MB-10396
Posted
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Category
Medical Billing and Coding
Budget
Looking for Proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The buyer seeks a US-based Third-Party Administrator to provide comprehensive offsite COBRA and Cal-COBRA administration services for a one-year contract period. The contractor must develop administrative procedures, issue mandated notices, process participant elections, manage premium billing, collect payments, maintain the benefit trust account, and coordinate with benefit carriers. Additional duties include administering qualifying events, supporting open enrollment, processing coverage changes, and maintaining compliance records. To qualify, vendors must possess sufficient staff, technology, automated workflows, business continuity safeguards, and operational capacity to support the County’s employee population and monthly COBRA participants. The buyer requests proposals to establish the budget. Interested parties may attend a non-mandatory pre-bid meeting on September 9, 2026. All questions require submission by September 9, 2026. Bidders can submit responses digitally via email or online.

Key solicitation details

AI-extracted from Comprehensive_COBRA_and_CAL-COBRA_Administration.pdf. Confirm against the original documents before bidding.

The County of Solano, Department of Human Resources, is soliciting proposals from qualified Third-Party Administrators to provide comprehensive COBRA and Cal-COBRA administration services for a program covering up to 3,300 benefit-eligible employees. The selected vendor will manage all continuation coverage functions including required notifications, billing, collections, enrollment processing, and regulatory compliance. Qualified Third-Party Administrators with relevant publ…

Issued by
County of Solano, Department of Human Resources
RFP Issued
August 17, 2026
Pre-Proposal Conference (Non-Mandatory)
September 9, 2026, 10:30am
Question Submission Deadline
September 9, 2026, 5:00pm
County's Responses to Questions
September 17, 2026
Proposal Submission Deadline
October 5, 2026, 5:00pm
Interviews and Presentations
Week of 10/19/26 if needed
Contractor Selection Date
October 27, 2026
Desired Contract Start Date
January 1, 2027
How to submit
Electronic via OpenGov Solano County Portal
Submission details
Submitted digitally via OpenGov at https://procurement.opengov.com/portal/solanocounty. Total proposal shall not exceed 25 single-sided, 8.5” x 11”, numbered pages.
Contract term
Two-year contract beginning on or about 01/01/2027 and terminating on 12/31/2029
Place of performance
Offsite

How proposals are evaluated

Experience10 points
Scope of Services and Administration10 points
Record Retention and Compliance10 points
Customer Service and Support10 points
Online Self-Service Tools and Security10 points
Implementation and Transition Plan10 points
Public Sector Experience and References10 points
Staffing and Operational Capacity10 points
Cost Proposal10 points
Financial Stability and Compliance Requirements10 points

Scope of work

  • Developing and maintaining all COBRA administrative procedures
  • Issuing required notices including election notices and mandated communications
  • Processing participant elections, enrollments, coverage changes, and terminations
  • Managing premium billing, collecting payments, and completing monthly reconciliation
  • Managing the benefit trust account
  • Coordinating with medical, dental, vision, and other benefit carriers
  • Administering qualifying events, disability extensions, and second qualifying events
  • Providing bilingual participant customer support and annual COBRA compliance training

Minimum qualifications

  • Experience providing COBRA and Cal-COBRA administration for employers of comparable size and complexity
  • Thorough knowledge of COBRA, Cal-COBRA, HIPAA, ACA, MSP requirements, and data privacy/security standards
  • Ability to safeguard confidential and protected health information (PHI)
  • Provide customer support staff capable of assisting participants in both English and Spanish
  • Provide at least five (5) client references from California public agencies or organizations of similar size and complexity within the past ten years
  • Possess sufficient staffing, technology, and operational capacity to support the County population

Documents to include with the bid

  • Cover Letter
  • Solano County Vendor Application
  • Key Team Member Resumes and Qualifications
  • Monthly Staffing Plan
  • Five (5) Client References
  • Bank Reference Letter
  • Audited Financial Statements or Annual Report
  • Non-Collusion Declaration
  • Drug-Free Workplace Certification
  • Current Business License and Debarment Certification

Verify important details

Document check

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3 available filesDocuments checked

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