Captioning Services

The buyer requires human-performed captioning services for video and audio components to meet accessibility requirements, requiring at least 99% accuracy. The vendor must provide transcripts, closed captioning, and searchable metadata across the video library. The buyer mandates support for multiple digital formats, intake via secure file transfers or programs like Dropbox and Google Drive, and seamless integration with YouTube and major social media sites. The vendor must support English, Spanish, French, German, ASL, and specified hybrid language options, and must perform any client-requested edits. The system must allow transcript downloads after each request. Only onshore United States organizations qualify for this offsite contract. Bidders must quote pricing as a dollar amount per human-captioned minute, and the buyer seeks proposals without a stated budget. The buyer sets a one-year contract period. Bidders must submit all questions digitally via email or online no later than September 8, 2026.