Foreign Language Interpretation and Translation Services

The buyer requires a vendor to provide foreign language interpretation and translation services over a five-year contract period. The requested scope includes on-site consecutive or simultaneous interpretation for appointments, classes, intake procedures, and public events on an on-call basis during and outside normal business hours. The vendor must also supply as-needed telephonic and video remote interpretation seven days a week from 3:30 a.m. to 12:30 a.m. Pacific Local Time via three-way conferencing, support two days' advance scheduling, and provide staff training. Remote services must cover major Sacramento region non-English languages, including Spanish, Vietnamese, Mandarin, Cantonese, Korean, Hmong, Russian, and Ukrainian. Additionally, the buyer seeks document translation for written texts, forms, websites, agendas, software, and multimedia into accessible electronic formats. Eligibility restricts participation to onshore United States organizations only. The buyer mandates both on-site and off-site work performance. The buyer is currently looking for proposals regarding the budget and lists no evaluation criteria or key dates.