Dispatch Consolidation Feasibility Study Services

The government authority in Cedar Rapids, Iowa seeks a vendor to provide dispatch consolidation feasibility study services for one year. The buyer requires a comprehensive feasibility study evaluating full consolidation and alternative shared-service models for emergency communications and public safety answering point operations within the county. The requested scope includes analyzing existing dispatch workflows, call volumes, telephony, logging recorders, mapping, cloud versus on-premise solutions, finances, operations, human resources, and facilities. The vendor must also assess technology, identify technological improvements, develop consolidation models, and conduct risk and benefit analyses. Only USA organizations operating onshore may apply, and the selected vendor will perform the work offsite. Bidders must submit proposals digitally via email or online, as the buyer is looking for proposal pricing rather than stating a fixed budget. Vendors must submit all questions no later than September 8, 2026.