Case Management System

The buyer requires a vendor to provide a case management software system and related services to increase office efficiency, improve services, and maintain court access. The requested scope includes providing a system compatible with Windows 11 version 25H2, Windows Server 2022 or newer, and SQL Server 2022 or newer, with browser support for Edge, Chrome, or Safari. The system must support virtual server environments, timely software updates, access controls, an imaging platform, USPS certified mailer software integration, demographic data storage, Supreme Court report exporting, multi-payer tracking, past-due notices, internal notes, tickler files, warrants alerts, auto-form generation, custom reporting, electronic traffic citation interfaces, court calendars, and an online public docket. The buyer limits eligibility to onshore USA organizations. Performance of the work will occur offsite, and bidders may submit proposals digitally via email or online. The buyer accepts proposals to determine the budget and requires all questions by September 11, 2026.