Inmate Communication Solution

The buyer seeks a vendor to provide a comprehensive, reliable inmate communications solution. The requested scope includes an inmate, visitation, and payphone telephone system, a video visitation solution, and correctional-grade tablet services. The vendor must meet technical specifications for remote video visitation, specify data storage and redundancy practices, detail monitoring and recording capabilities, and outline processes for fund posting, refunds, live customer service availability, and payment options. Only onshore USA organizations are eligible to apply, and performance of the work will take place offsite. The buyer is currently looking for proposals and has not provided specific budget figures. Key dates require vendors to attend a mandatory pre-proposal meeting on September 22, 2026, and submit all questions no later than September 25, 2026. The text does not detail any explicit evaluation criteria.