RFI for Cloud-Based Telephone Number Management System

The province requires a proponent to provide a fully managed and supported cloud-based telephone number management Software as a Service (SaaS) solution. The buyer needs the solution to be hosted within the Microsoft cloud, offer 24-hour availability, feature a web-based GUI, and remain carrier-agnostic to import and manage numbers from any provider. The system must integrate with the province's Microsoft Teams Voice tenant and support the complete lifecycle management of telephone numbers, including reservation, assignment, provisioning, inventory management, tracking, reporting, aging, and reclamation. Specific provisioning requirements include MS Teams Auto Attendants, Call Queues, and Resource Accounts, alongside user sign-in using existing Microsoft credentials with granular Role-Based Access Control. Only onshore Canadian organizations qualify for this opportunity. The vendor must perform all work offsite at their own office premises. The buyer seeks proposals to establish the budget. The source document specifies no key dates or evaluation criteria.