RFI for Air Force Enterprise Rapid Operations Support Effort - Sources Sought

The buyer seeks Air Force Enterprise Operations Support services and technical operations support desk services for both existing legacy and modernized system portfolio applications. The selected contractor must deliver comprehensive functional and technical operations support for critical command and control capabilities within a government-provided environment. Requirements include 24/7/365 support for the system portfolio applications, supporting environment components, and mission partner data feeds. The support desk must demonstrate proficiency in high-severity triage and immediate escalation protocols to prevent operational disruptions and mission delays. Software developer contractors will handle application development, Infrastructure as Code, and deployment pipelines. Eligible entities must be onshore United States organizations, and the contractor will perform all work offsite. The buyer is currently seeking proposals to determine the budget, and the source text outlines no specific key dates or evaluation criteria.