24x7x365 Tele behavioral Health Emergency Department Support Services

The Indian Health Service requires a USA-based organization to provide 24x7x365 offsite tele behavioral health emergency department support services for a government authority located in Aberdeen, SD. The selected vendor must deliver synchronous audio-video services using Webex or another platform identified by the buyer. The requested scope includes suicide risk assessments, crisis intervention, de-escalation guidance, Stanley-Brown safety planning, lethal means counseling, and placement coordination for higher care levels. Clinicians must deliver culturally responsive and trauma-informed care while completing annual training in cultural competency, implicit bias, and trauma-informed care. Additionally, the vendor must coordinate interpreter services available within 15 minutes of a request. The buyer seeks proposals to establish the budget. The provided source text does not state key dates or evaluation criteria.