RFI for Mediation and Related Dispute Resolution Services

The government authority located in Honolulu, HI seeks a vendor to provide mediation and related dispute resolution services. The selected provider must establish and maintain effective referral and intake services, supply a sufficient number of trained and qualified mediators, determine case appropriateness, and decline inappropriate referrals. Evaluation of performance occurs annually based on the totality of services, including the number of cases handled, mediation sessions held, mediator hours, and clients served. Eligible vendors must be based onshore in the United States, and the vendor must perform all work onsite in Honolulu, HI. The buyer requests proposals to determine the budget. Bidders may submit responses digitally via email or online.