Downtown Parking District Enforcement and Administration Services

The government authority in Medford, Oregon needs a vendor to provide downtown parking district enforcement and administration services. The buyer requires consistent enforcement, customer service, accurate reporting, and permit, payment, and citation administration. The requested scope includes managing City parking permits, collecting fines, maintaining audit trails, protecting sensitive information, and testing systems and procedures. The vendor must supply a baseline staffing model of three full-time employees and one part-time or relief employee, alongside a complete staffing roster with background screening and training records. The scope also involves coordinating the transfer of operating information and reviewing uniforms, technology, system access, and supervisory assignments. The buyer requires an onshore USA organization, and the vendor will perform the work offsite. The buyer is looking for proposals to establish the budget. Vendors must submit all questions no later than September 14, 2026.