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Taxicab Operations and Management Service

City of Los Angeles, Los Angeles World Airports (LAWA)California, USADue Monday, November 2, 2026
Client
City of Los Angeles, Los Angeles World Airports (LAWA)
Solicitation No.
0520-2026-09-RFP
Posted
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Category
Transportation Services
Budget
Looking for proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The government authority located in Los Angeles, California requires a contractor to provide taxicab operations and management services. The buyer requests a scope that includes managing and supporting taxicab operations, taxicab loading, passenger assistance, holding lot and taxi supply management, and dispatch operations. The selected vendor must handle vehicle authorization verification, inspections, compliance, transponder administration, technology, analytics, data collection, reporting, and operational audits. Responsibilities also encompass customer service, complaint handling, quality assurance, coordination with the agency, conflict of interest management, and employee eligibility and recognition. Only onshore USA organizations may bid, and the vendor must perform the work onsite. The buyer seeks proposals for the budget and offers a five-year contract period. Interested bidders must attend a pre-bid meeting on September 22, 2026, and submit all questions no later than October 19, 2026. The provided text contains no specific evaluation criteria.

Key solicitation details

AI-extracted from 1-00 Request for Proposal Taxicab Operations and Management Final.pdf. Confirm against the original documents before bidding.

Los Angeles World Airports is soliciting proposals from qualified firms to provide taxicab operations and management services at Los Angeles International Airport. The contractor will oversee dispatch operations, holding lots, curbside management, transponder administration, and customer service over a five-year contract period. Eligible proposers must be onshore USA organizations registered in RAMP and Bonfire.

Issued by
City of Los Angeles, Los Angeles World Airports (LAWA)
RFP Issue Date
September 3, 2026
Pre-Proposal Meeting
9:00 am PST September 22, 2026
Deadline to Submit Questions
4:00 pm PST October 19, 2026
PROPOSAL DUE DATE (Deadline to Submit)
November 2, 2026
Notice of Intent to Award
December 2026
How to submit
Electronic via Bonfire portal
Submission details
Submit electronic files via Bonfire at https://lawa.bonfirehub.com in MS Word, MS Excel, or Adobe PDF format, single-spaced with minimum font size 11.
Contract term
five years
Set-aside
Mandatory minimum Business Enterprise goals: 10% Small Business Enterprise (SBE) and 3% Local Small Business Enterprise (LSBE)
Place of performance
Los Angeles International Airport (LAX), Los Angeles, CA
Insurance and bonding
Proof of insurance coverage with signed certificates and applicable endorsements per Exhibit 1 Insurance Requirements must be presented prior to work commencement.

How proposals are evaluated

Administrative Documents (Mandatory)Pass/Fail
Business Enterprise (BE) Program Participation (Mandatory)Pass/Fail
Part 1 Qualifications & Experience30
Part 2 Approach & Methodology45
Part 3 Inclusivity Plan5
Fee/Cost Schedule20

Scope of work

  • Operations and taxicab dispatch
  • Manage designated taxicab pick-up and drop-off areas
  • Holding lot and taxi supply management
  • Vehicle authorization, inspections, and compliance
  • Operational reporting and audits
  • Transponder management
  • Technology, analytics, and data sharing
  • Customer service and passenger assistance

Minimum qualifications

  • Demonstrate five years of recent experience within the last seven years providing high-volume transportation services.
  • Experience operating in at least one airport, major transportation hub, public transportation facility, event venue, or high-volume commercial transportation environment.
  • Must be registered in RAMP (www.rampla.org) and LAWA Bonfire portal (https://lawa.bonfirehub.com).
  • Commitment to meet or exceed mandatory minimum Business Enterprise goals of 10% SBE and 3% LSBE.

Documents to include with the bid

  • Submittal A Administrative Documents
  • Submittal B Business Enterprise (BE) Program Participation
  • Submittal C Desired Qualifications
  • Submittal D Written Proposal (Part 1 Qualifications & Experience, Part 2 Approach & Methodology, Part 3 Inclusivity Plan)
  • Submittal E Fee/Cost Schedule (BT-59DL and BT-06NX)
  • Intent to Bid Form
  • Acknowledgment Letter for Addenda

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