RFI for Records Operations Services - Sources Sought

The Department of Homeland Security, US Citizenship and Immigration Services seeks information from United States organizations to provide offsite records operations services on an as-needed basis for the National Benefits Center in Missouri. The buyer requires mailroom management, courier service, file control, Freedom of Information Act scanning, correspondence management, check processing, file inventory, document and image scanning, form pre-processing, background interviews, and program management. The buyer accepts digital submissions via email or online and seeks proposals regarding budget details. Respondents must submit responses by September 18, 2026, at 3:00 PM EDT. The buyer uses this Sources Sought notice solely for market research and planning purposes. The buyer will not pay for response expenses, and the notice does not constitute a Request for Proposals or obligate the government to issue a formal solicitation or award a binding contract.