COBRA Administration Services

The buyer requires a contractor to deliver COBRA administration and direct pay billing services for a one-year contract period. For COBRA administration, the contractor must collect COBRA premiums, submit payments and administrative fees directly to insurance carriers for Cigna PPO and HRA medical plans, print and mail annual enrollment materials, transfer participant election details to carriers, process elections, and offer customer service. For direct pay services, the contractor must manage billing and premium collection for retirees and former city council members whose pensions do not cover their required contributions, while providing online and automatic deduction payment options. Work performance requires onsite presence, and eligibility restricts vendors to USA-only onshore entities. Bidders can submit responses digitally via email or online, and the buyer requests proposals to determine the budget. Key dates include a pre-bid meeting on September 22, 2026, and a final question submission deadline of September 24, 2026.