Utility Billing Mailing Services

The City of University Park, Texas requires a USA-based vendor to provide utility billing mailing and digital services offsite for a one-year contract. The buyer needs comprehensive print, mail, and cloud-based image archiving services that support its existing customer payment ecosystem. The requested scope includes printing and mailing approximately 3,300 paper utility bills monthly, capturing and archiving electronic images for approximately 5,000 digital bills monthly, and managing image storage for the combined 8,300 monthly accounts. The vendor must also process occasional additional inserts, seasonal notices, and informational communications distributed alongside regular bills, while providing cloud-based bill images for city staff access. The buyer seeks proposals to establish the budget. Bidders may submit responses digitally via email or online. All questions require submission no later than September 22, 2026. The text does not detail specific evaluation criteria.