Weatherization Assistance Program Implementation Services

The government authority in St. Croix, VI, requires a USA-based onshore organization to provide offsite weatherization assistance program implementation services. The selected vendor must handle eligibility verifications by checking income, household composition, ownership or rental status, and priority populations. The buyer requires the contractor to provide continuous customer service throughout the application process, maintaining bilingual customer support and intake paperwork where appropriate. The scope also entails managing cases for incomplete, pending, and aging applications until their final resolution or closure. The buyer is currently seeking proposals to determine the budget for these services. The provided text does not state any key dates or specific evaluation criteria for this procurement opportunity.