Bill Printing and Mailing Services

The buyer, a government authority in Michigan, seeks an onshore USA organization to provide outsourced offsite bill printing and mailing services for its customer service division under a three-year contract. The buyer requires the vendor to interface with enQuesta software or remain flexible for future software transitions. The selected vendor must process and mail bills within one business day of receipt, offer website-based secure file transfer backup, provide online sample bill viewing and approval, track files through all processing stages, deliver daily email status reports, and support electronic bill delivery with print suppression for designated customers. The buyer accepts digital bid submissions via email or online and asks for proposals to determine the budget. Bidders must attend a mandatory pre-bid meeting on September 29, 2026. The buyer requires all questions to be submitted no later than October 7, 2026.