Citizen Survey Program Service

The government authority in Knoxville, TN requires a vendor to provide a comprehensive statewide citizen survey program service for a three-year contract period. The buyer demands design, administration, analysis, and reporting services. Scope requirements include supported engagements, integration with municipal strategic planning or direct municipal requests, consistent methodology, reliable benchmarking, and scalable survey tools. Additionally, the buyer requires GIS-enabled maps, spatial analysis of community sentiment, ADA-compliant and multilingual fully accessible survey design, and importance satisfaction analysis. The buyer limits eligibility to onshore USA organizations and mandates offsite performance of the work. The buyer seeks proposals to establish the budget and accepts digital submissions via email or online. Bidders must submit all questions no later than September 30, 2026.