Self-Service Loyalty Enrollment and Player Card Printing Kiosks Installation Services

The government authority located in Hauppauge, NY needs a vendor to provide, install, integrate, test, train, warrant, maintain, and support six self-service loyalty enrollment and player card printing kiosks. The buyer requires a complete turnkey solution that includes all hardware, software, licenses, interfaces, cameras, identification scanners, card printers, encoders, enclosures, configuration, testing, training, maintenance, and documentation. The proposed solution must fully integrate with the agency's existing ATI/Aristocrat player tracking system. Key functional capabilities include new account enrollment, existing player lookup, duplicate account prevention, information verification and updates, replacement and five-tier player card printing, and multi-state ID scanning. Eligible vendors must be US organizations, and workers must perform the work onsite. The buyer requests proposals to establish the budget for a one-year contract period. Bidders must submit all questions no later than September 24, 2026.