Revenue Recovery Services

The government authority in Buffalo, NY, seeks a US-based vendor to provide onsite revenue recovery services for fire and rescue efforts. The buyer requires the selected vendor to establish a systematic, credible cost-recovery process by billing insurance companies at council-approved ordinance rates. Requested scope includes developing written policies for confidential information, billing insurers repeatedly to ensure claims are met, transcribing records accurately, and accepting agency data via email, fax, or electronic formats. Additionally, the vendor must supply 24/7 online electronic file access, acknowledgments of billable information, custom reporting, data exports, accounts receivable aging reports, and billing adjustment tracking. The vendor must also deliver free orientation, customer service, and onsite training for administrative staff. The buyer seeks proposals for a three-year contract period. Interested bidders must submit all questions no later than October 5, 2026.