Routine Utility Operations Support Services

The buyer needs routine utility operations support services for a government authority in North Carolina. The requested scope requires reading residential, commercial, industrial, and designated meters using County-approved devices, software, systems, or route sheets while protecting County data and equipment. The selected vendor must record readings, report abnormal conditions and exceptions, perform rereads, and document estimated or unobtainable reads. The vendor must also develop competency-based classroom, demonstration, and hands-on training regarding repair tools, pumps, compactors, trench-safety systems, and locating devices, while providing lesson plans, attendance records, materials, checklists, and refresher recommendations. Additionally, the scope includes reviewing constructability, sequencing, tie-ins, shutdown impacts, conflicts, maintenance access, and drawings, as well as providing written comments and participating in meetings. The buyer requires onshore US organizations only to perform this offsite work. Bidders must submit all questions no later than September 28, 2026. The buyer is looking for proposals to establish the budget, and the source text omits additional evaluation details.