Managed Printer Support Services

The buyer needs managed printer support services for a fleet of 35 to 45 document printers and print production devices in Los Angeles, CA. The vendor must perform monthly preventive maintenance for large format and multi-function print production devices, alongside quarterly preventive maintenance for standard document printers. The requested scope includes cleaning, calibration, inspection, replacing worn components, and delivering onsite troubleshooting and repair. Standard replacement and repair parts must be included in the service fees, while non-standard major components require separate quotes. Additionally, the vendor must supply agency-approved toner and consumables priced per cartridge with no minimum order requirements or monthly commitments, but with 10% to 15% bulk purchase discounts. The buyer requires onshore USA-only vendors to perform the work onsite over a three-year contract period. Interested bidders must submit all questions by October 2, 2026. The buyer is looking for proposals regarding the budget, and the source specifies no additional evaluation criteria.