Workshop Facilitator for Customer and HR Training Service

The government authority located in St. Thomas, Virgin Islands seeks a workshop facilitator for a one-time partnership to create, design, and facilitate Customer Service and Human Resources training. The selected vendor will support the Division of Personnel employee appreciation and training using hands-on activities. The facilitator must train participants to manage communication do's and don'ts, handle customer and coworker interactions effectively, strengthen approaches, build emotional intelligence and conflict-management capacity, understand agency workforce trends, and recognize the importance of values, goals, and performance in organizational culture. Eligibility limits participation to onshore USA organizations. The vendor will perform all work offsite. The buyer requires bidders to submit a proposal for the budget, and the provided text does not state any key dates or specific evaluation criteria.