Arbitration Program Services

The California Department of Consumer Affairs, Contractors State License Board needs a contractor to provide arbitration program services offsite for a Sacramento, California authority. The requested scope includes providing administrative services to process arbitration cases and supplying a staff of arbitrators fully trained and experienced in handling construction-related disputes to hear cases and render awards. Only onshore, United States organizations are eligible to bid. Interested vendors must submit all questions no later than October 9, 2026. The evaluation process consists of a pass/fail Phase I Intake & Compliance Review checking for required attachments and mandatory conditions. Proposals passing Phase I undergo a Phase II technical and cost evaluation scored up to 100 maximum points. The evaluators score proposer capabilities and qualifications at a .35 weight, management plan and program strategies at a .35 weight, and the cost proposal for arbitrations at a maximum of 30 points.