Collection Agency Services

The Lansing, MI government authority requires a vendor to provide collection agency services for delinquent, inactive electric, water, sewer, steam, and chilled water service utility accounts. The selected vendor must handle weekly electronic account data transmittals, process one-time lump sum settlements of no less than 80% of the collectible amount, and manage payment arrangements that recover 100% of the owed amount. Only onshore USA organizations are eligible to bid on this opportunity. Bidders must submit all questions by October 16, 2026, and digital responses may be submitted through email or online.