Organizational, Workforce and Service Delivery Study Service

The government authority located in Highland, Texas, needs a vendor to provide an organizational, workforce, and service delivery study. The selected vendor must evaluate the City's organizational structure, staffing levels, business processes, and service delivery to improve long-term financial sustainability and operational efficiency. Scope requirements include benchmarking against similar Texas municipalities, assessing workloads, evaluating alternative service delivery models, reviewing succession planning, and recommending position adjustments or resource reallocations. Eligible bidders must be onshore USA entities that will perform the work onsite. Applicants must submit questions no later than November 2, 2026, and a non-mandatory pre-proposal conference will take place on November 3, 2026. The contract period will run for one year, and vendors must submit proposals that include their budget.