Employee Assistance Program Services

The City of Rochester Hills requires experienced and qualified onshore USA organizations to provide offsite Employee Assistance Program (EAP) services. The requested scope includes 24/7/365 telephone, video, and on-site consulting for managers and employees covering mental health, family events, workplace issues, work-life resources, and rapid-response critical incident stress debriefings. The selected provider must also offer technical assistance to the Human Resources Director, conduct EAP-related training, track attendance for mandatory referrals, and maintain specific commercial general liability and motor vehicle liability insurance coverages. Applicants must submit proposals electronically through the MITN website by 3:00 P.M. Local Time on November 18, 2026, using docx, xlsx, pdf, jpg, tif, or rtf formats. All questions must be submitted no later than November 06, 2026, and a pre-bid meeting will take place on November 18, 2026. The solicitation document asks proposers to provide complete proposals including requested forms and pricing, but it does not specify a maximum budget or the exact contract evaluation criteria.