Managed Provider Services for Integrated Managed Services and Security Provider Model
- Client
- Public Health Ontario
- Solicitation No.
- 183327001
- Posted
- 10/23/2026
- Category
- IT Services (Computer Maintenance and Technical Services)
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe buyer seeks a vendor to provide managed provider services for a government authority in Ontario. The scope includes transition, implementation, service integration, operation, governance, reporting, and continuous improvement under an integrated managed services provider and managed security services provider model. Responsibilities cover front-line security, digital workplace (Microsoft 365 E5), Azure cloud hosting, infrastructure, network coordination, and the IT service desk. The contract term is three years, and work will occur offsite. Eligibility is restricted to Canadian onshore organizations. Proposals must be submitted digitally via email or through the online bidding system, with all questions due by November 13, 2026. Required components include a Submission Form, Mandatory Technical Requirements, Non-Price Rated Criteria, and a Pricing Booklet in Canadian funds. Evaluation weights Non-Price Rated Criteria at 25%, Stage 2 Evaluation Activity at 45%, and Pricing at 30%.
Key solicitation details
AI-extracted from 183327001 Managed Services Provider (MSP) BAFO RFP.pdf. Confirm against the original documents before bidding.
Public Health Ontario is issuing a request for proposals to select a single primary supplier for Managed Services Provider and Managed Security Services Provider deliverables. The selected vendor will deliver an integrated hybrid service model balancing co-sourced and outsourced IT and cyber security services across Ontario. Eligible proponents must be Canadian businesses capable of acting as the accountable prime contractor.
- Issued by
- Public Health Ontario
- Stage 1 Issued
- October 22, 2026
- Questions due
- November 13, 2026
- How to submit
- Electronic via the Ontario Tenders Portal (OTP)
- Submission details
- Proponents must register on OTP, submit proposals digitally before the deadline, and submit a executed joint NDA via system messaging.
- Contract term
- Three years
- Place of performance
- Ontario, Canada / Offsite
- Insurance and bonding
- Errors and Omissions liability insurance, Cyber Insurance Coverage, and proof of Workplace Safety and Insurance Act (WSIA) coverage.
How proposals are evaluated
| Technical Evaluation (Non-Price Rated Criteria) | 70% |
| Pricing Evaluation (Pricing) | 30% |
Scope of work
- Transition and implementation services
- Service integration, operation, and governance
- Front-line security and 24/7/365 SOC operations
- Infrastructure and cloud hosting management in Azure
- Digital workplace management including Microsoft 365 E5
- Network coordination and IT service desk support
- Continuous improvement and reporting
Minimum qualifications
- Must be a Canadian Business
- Must be a single legal entity acting as Primary Supplier
- Good standing before contract execution
- Criminal Record and Judicial Matters Check security clearance for project personnel
Documents to include with the bid
- Submission Form (Appendix C)
- Mandatory Technical Requirements response
- Technical Requirements (Non-Price Rated Criteria) response
- Pricing Booklet (Appendix G)
- Fully executed Non-Disclosure Agreement (NDA)
- Tax Compliance Certificate from Ministry of Finance
- Redlined Appendix A or Appendix D (if requesting changes)
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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