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Department of the Navy Cloud-Based FOIA Case Management System and Support Services

Federal · Department of the Navy Office of the Chief Information OfficerDue Thursday, November 5, 2026
Client
Department of the Navy Office of the Chief Information Officer
Solicitation No.
—
Posted
10/26/2026
Category
Case Management Services
Budget
—
NAICS
541519
Set-aside
No Set aside used
Contact
Kristen Dunlow
Email
kristen.m.dunlow.civ@us.navy.mil

Description

AI Generated

The Department of the Navy Office of the Chief Information Officer requires a commercial, cloud-based Freedom of Information Act (FOIA) and Privacy Act Case Management System along with associated support services. The selected contractor must provide all necessary contact center personnel, program management, technical support, and hosting services to operate and maintain the enterprise-wide system. Scope includes supporting request intake, multi-tier queueing, tolling, case milestone tracking, record review, redaction, and user management to modernize the Navy's processing capabilities. The solicitation text does not provide information regarding eligible applicant types, proposal submission deadlines, submission instructions, question deadlines, evaluation criteria, contract term length, or budget details. Prospective offerors must rely on the provided functional requirements to deliver a seamless transition and continuous operational capability before the incumbent system contract expires.

Official SAM.gov notice

Solicitation number
N31975FIOACMFY27
Agency
Department of Defense
Buying office
Dept of the Navy › Navsup FLT LOG CTR Norfolk
Notice type
Sources Sought
Responses due
Nov 5, 2026, 10:00 AM ET
Posted on SAM.gov
Oct 26, 2026
NAICS
541519 · Other Computer Related Services
Product/service code
DA01
Set-aside
No Set aside used
Place of performance
Washington, DC, 20350
Contracting contact
Kristen Dunlow
kristen.m.dunlow.civ@us.navy.mil
7712293572
Read the official notice description

This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.

Source: SAM.gov contract opportunities data (U.S. federal public data).

Incumbent

No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.

Market context

Awards in the same category (Other Computer Related Services). This is not this requirement's award history.

Recent similar awards: Department of Defense, NAICS 541519, performed in DC

Vendor and awardValueEnds
STRATEGIC OPERATIONAL SOLUTIONS INCW91CRB26FA187 · THE CONTRACTOR SHALL PROVIDE NON-PERSONAL SERVICES FOR INFORMATION MANAGEMENT OFFICER (IMO$1.5MNov 30, 2031
SOFTWARE INFORMATION RESOURCE CORP.N6893625F5129 · SOS SOFTWARE$159.7KOct 15, 2030
PERATON INC.HQ003425FE448 · GLOBAL EXCHANGE MAPPING AND INTERFACE SUPPORT$2.7MSep 26, 2030
VETERAN TECHNOLOGY PARTNERS LLCN0017325F5104 · CISCO SYSTEM$245.8KJun 29, 2030
SOFTWARE INFORMATION RESOURCE CORP.FA877125F0015 · ERP CS DBSIGN$44,391Jan 22, 2030

Top vendors in this category: Department of Defense, NAICS 541519, since Oct 1, 2024

25,008 contract awards in this NAICS over the period.

  1. 1. WORLD WIDE TECHNOLOGY LLC$540.5M
  2. 2. FCN, INC.$489.9M
  3. 3. DLT SOLUTIONS, LLC$423.2M
  4. 4. IRON BOW TECHNOLOGIES, LLC$420.3M
  5. 5. GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.$396.1M

Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.

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