RFI for Mass Transit Fare Collection Technology System

The agency is seeking information on a mass transit fare collection technology system to support its fixed-route bus service and ADA paratransit lift service. The system must include account-based fare payment methods, mobile ticketing technology, and various fare media options. The agency needs a solution that integrates fare systems across platforms, services, and third-party transportation providers. The project requires automatic fare collection systems, fare capping, equipment reliability, and ease of maintenance. The agency is looking for a cloud-based data storage system that minimizes the impact on existing server capacity. The system must process cash payments rapidly with reliable performance and include user-friendly reporting software. Bidders must be onshore organizations based in the United States. The work may be performed onsite or offsite. The agency is currently looking for proposals to determine the budget for this system. All questions regarding this request for information must be submitted no later than May 04, 2026.