RFI for Mass Transit Fare Collection Technology Services

The transit authority in Kansas is seeking information to modernize its mass transit fare collection technology services while retaining the features of its existing fare collection system. The agency operates twelve fixed routes within the city limits from Monday through Saturday during daytime hours, as well as Americans with Disabilities Act paratransit lift services during those same hours. This request for information aims to identify solutions that support mobile ticketing, account-based systems, and new fare media, alongside the ability to issue printed or electronic transfers or change cards. The scope of work requires integration of the fare system across platforms, services, and third-party transportation providers, as well as integration with external organization user IDs. The agency requires the technology to integrate with automatic vehicle location and automatic passenger counter systems to collate ridership data with route, bus stop location, and date and time information. Additionally, the requested solution must feature cloud-based data storage, user-friendly reporting software, and a preventive maintenance regimen to ensure reliable performance. Only United States organizations are eligible to respond to this opportunity. The performance of the work will take place offsite. The agency is currently looking for proposals to determine budget parameters, and all questions regarding this request for information must be submitted no later than May 4, 2026.