Guided Tours Service

The City of New Orleans ground transportation bureau requires licensed tour companies to manage and operate all guided tours at city-owned and operated cemeteries. The selected vendor must handle tour scheduling, manage tour frequency, and coordinate group details. The agency is trying to solve the challenge of cemetery preservation and visitor management through structured tour operations, safety protocols, accessibility measures, and property preservation. The scope of work covers tour operations, marketing, visitor engagement, and administrative partnership with the government authority. Bidders must propose the specific types of tours offered, including the tour content and narrative. The agency requires comprehensive reporting measures, which include tracking the number of tours and guests, providing report auditing access, submitting incident reports, and delivering annual operations reports. Eligible bidders must be USA-based organizations licensed by the ground transportation bureau to operate in New Orleans, Louisiana. The performance of the work will take place offsite at the designated city-owned cemeteries. The agency is looking for proposals to determine the budget and financial structure of the contract. The agency has scheduled a pre-bid meeting for May 28, 2026. Bidders must submit all questions regarding this opportunity no later than June 4, 2026. The evaluation criteria will focus on the proposed tour content, operational capabilities, safety and preservation plans, and reporting structures.