Mobile Crisis Response Program Service

The government authority in Springfield, Illinois is seeking a vendor to provide a mobile crisis response program service. The agency needs to address urgent behavioral health situations by deploying on-scene support, coordinating care, and conducting follow-up engagement. This program aims to resolve immediate crises, connect individuals to local resources, and reduce the frequency of future emergency calls. The scope of work requires the vendor to provide one full-time equivalent Behavioral Health Specialist position, which may change in the future based on call volume. This specialist will conduct rapid behavioral health assessments, de-escalation, safety planning, and referrals in a role that supports emergency medical services and fire personnel without providing medical treatment. Additionally, the specialist must facilitate warm hand-offs to mental health, substance use, housing, and social services, while also performing post-incident outreach to high-risk individuals. Eligible bidders must be onshore organizations based in the United States. The selected vendor will perform the required work through a combination of onsite and offsite activities. The agency is looking for budget proposals to determine the cost of the program, and bidders must submit their responses digitally via email or an online portal. All questions regarding this opportunity must be submitted no later than June 4, 2026.