Bill Printing and Mailing Service

The Caddo Parish Commission, located in Shreveport, Louisiana, is seeking a vendor to provide comprehensive bill printing and mailing services. The agency needs to resolve the logistical challenges of managing high-volume billing communications by outsourcing the certification, printing, insertion, and mailing of bills, letters, and notices. To ensure data integrity and postal efficiency, the agency requires the vendor to generate detailed postal reports, specifically highlighting any addresses that fail validation standards or cannot be matched to any address. The scope of work requires the vendor to print letters and notifications, in addition to standard bills, using data generated directly from the agency billing system. The agency also requires a dedicated customer portal that allows staff to track the status of submitted print jobs in real time. Through this portal, agency users must be able to add or remove special messaging and update printed messages based on specific criteria with designated start and end dates. To be eligible for evaluation, bidders must be onshore organizations based entirely in the United States. The agency has not disclosed a specific budget and is currently looking for proposals to determine the financial framework of the contract. The source document does not contain specific evaluation criteria, detailed work classifications, or key procurement dates.